Is it better for companies to send return letters in the mail?



  1. 0 Votes

    It is good for them as a business model since it encourages the customer to respond. On postage paid return envelopes there is no postage charged if the envelope is not used, so they are only out the cost of the envelope if it is not used.

    It is not better for the environment since the majority of these envelopes are not used and many end up in land fill. Even the ones that do get recycled are a waste of resources.

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