Terms of Use & Privacy Policy

By accessing, viewing, downloading or otherwise using GreenAnswers or any webpage or feature available through GreenAnswers, any information provided as part of the GreenAnswers services, or any related emails, newsletters or other services (hereinafter collectively “GreenAnswers” or the “Services”), you conclude a legally binding agreement with GreenAnswers LLC (“we”) based on the terms of this agreement (“Agreement”) and become a GreenAnswers user (“User”). If you are using GreenAnswers on behalf of a company or other entity, such entity may have a separate agreement with us, but you are nevertheless individually bound by this Agreement. If you do not want to become a User do not access, view, download or otherwise use any GreenAnswers webpage, information or services.

By becoming a User, you acknowledge that you have read and understood the terms and conditions of this User Agreement and that you agree to be bound by all of its provisions.

I. Your Obligations

1. You must comply with all applicable laws and this entire Agreement, as may be amended from time to time, you must provide accurate information to us and update it as necessary, you must review the Privacy Policy and you must review and comply with notices sent by GreenAnswers concerning GreenAnswers.

2. You do not have to submit anything to us, but if you choose to submit something (including any User generated content (UGC), ideas, concepts, techniques and data), you must grant, and you actually grant by concluding this Agreement, a nonexclusive, irrevocable, worldwide, perpetual, unlimited, assignable, sublicenseable, fully paid up and royalty free right to us to copy, prepare derivative works of, improve, distribute, publish, remove, retain, add, and use and commercialize, in any way now known or in the future discovered, anything that you submit to us, without any further consent, notice and/or compensation to you or to any third parties. By submitting any information to us, you represent and warrant that such submission is accurate, is not confidential, and is not in violation of any contractual restrictions or other third party rights. You further agree to inform GreenAnswers in the event that any such information has changed since you submitted it to GreenAnswers and, if appropriate, you agree to make such modifications to make that information accurate.

3. GreenAnswers has no obligation to verify the identity of any Users when they are connected to the site or to supervise the content which has been provided by Users. Should you believe that someone is misusing or otherwise appropriating your information, you must immediately inform GreenAnswers.

4. Prior to joining GreenAnswers, you must consider and decide, yourself, the extent to which you wish to reveal information about yourself to the large community of GreenAnswers Users and to GreenAnswers and you must not communicate to GreenAnswers and its Users any information the dissemination of which could be harmful to you.

5. You represent and warrant that you (a) are not under the age of 13; (b) have not previously been suspended or removed from GreenAnswers; (c) are not a direct competitor of GreenAnswers; (d) do not have more than one GreenAnswers account at any given time; and (e) that you have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party. In addition, you must provide all equipment and software necessary to connect to GreenAnswers.

6. Keep your password confidential, do not use other Users’ accounts and do not let others use your account; you are responsible for anything that happens through your account — until you notify us of a breach, or prove that your account security was compromised due to a fault of our systems. You are prohibited from selling, trading, transferring, or otherwise allowing access to your GreenAnswers account or any information therein to another party or charging anyone for access to any portion of GreenAnswers, or any information therein.

7. You will indemnify us and hold us harmless from any damages, losses and costs (including, but not limited to, reasonable attorneys’ fees) related to third party claims, charges or investigations, caused by (a) your failure to comply with this Agreement, including, without limitation, your submission of content that violates third party rights or applicable laws, (b) any content you submit to GreenAnswers or (c) any activity in which you engage on or through the GreenAnswers.

8. If you subscribe to any services that we may offer for a charge, you will pay the applicable fees (including, without limitation, monthly fees for premium accounts) as they become due plus all related taxes and reimburse us for any collection costs and interest for any overdue amounts.

9. Notify us of acts contrary to the Agreement: If you believe that you are entitled or obligated to act contrary to this Agreement under any mandatory laws, you agree to provide us with detailed, 30 days prior written notice before you act contrary to this Agreement, to allow us to assess whether we may, at our sole discretion, provide an alternative remedy for the situation.

10. This Agreement applies to your use of premium or special services that GreenAnswers may introduce in the future.

11. Certain parts of the Service may be available via your mobile phone or accessible on your mobile phone through a downloadable application (“Mobile Services”). In using Mobile Services, you agree that we may communicate with you regarding the Service by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us. In addition, use of the Mobile Services may cause icons and data to be displayed on and through your mobile device, which data may be updated on a periodic basis by connecting to and transferring data from servers through the Internet and/or communication systems to provide content updates and to populate your mobile device with new information. By using Mobile Services, you hereby explicitly agree to the foregoing service functionality. In the event you change or deactivate your mobile telephone number, you agree to promptly update your GreenAnswers account information to ensure that your messages are not sent to the person that acquires your old number. Use of the Mobile Services may result in charges imposed by your wireless provider and you will be responsible for such charges. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the Mobile Services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such Mobile Services. Finally, by using any downloadable application to enable your use of the Mobile Services, you are explicitly confirming your acceptance of the terms of any mobile user license that may be provided at download.

12. GreenAnswers allows Users many opportunities to share your observations, opinions and comments on different issues. GreenAnswers cannot guarantee that other members will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don’t want others to use, do not post it on the Service. GREENANSWERS IS NOT RESPONSIBLE FOR A MEMBER’S MISUSE OR MISAPPROPRIATION OF ANY CONTENT OR INFORMATION YOU POST ANYWHERE ON THE GREENANSWERS.

13. Your use of GreenAnswers services, including its software, is subject to export and reexport control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the United States Department of Commerce and sanctions programs maintained by the Treasury Department’s Office of Foreign Assets Control. You shall not — directly or indirectly — sell, export, reexport, transfer, divert, or otherwise dispose of any software or service to any end-user without obtaining any required authorizations from the appropriate government authorities. You also warrant that you are not prohibited from receiving US origin products, including services or software.

14. All users who join GreenAnswers (whether it is via http://greenanswers.com/join or http://greenanswers.com/ask-or-answer-a-green-question) agree to receive email notifications and the newsletter. The user can disable all email notifications and the newsletter from their profile page.

15. The GreenAnswers webpage located at http://greenanswers.com/ask-or-answer-a-green-question allows new Users to join the site at the same time that they ask or answer a question on from that page. This process is intended to make it easier for new Users to engage on GreenAnswers. By asking or answering a question on this webpage, the User will create a GreenAnswers account and will receive the same email notifications and newsletter that Users joining from the main registration page (http://greenanswers.com/join) also receive. By using this page, or any page that GreenAnswers may introduce in the future that similarly allows Users to join GreenAnswers while at the same time creating content, the User accepts the terms of this Agreement.

16. From time to time GreenAnswers may introduce certain promotions. One example, without limitation, is the tree planting campaign described at http://greenanswers.com/about/greenanswers-tree-program . You understand GreenAnswers reserves the right to cancel or change these promotions at any time for any or for no reason. Your participation in a promotion does not create a employer-employee relationship. You agree to participate at your own pleasure and under no obligation from GreenAnswers. GreenAnswers shall never be liable for the failure of any partners to adequately undertake their responsibilities in a promotion. For example, without limitation, GreenAnswers is donating money to the nonprofit organization Trees, Water & People (TWP) to plant the trees for the tree planting campaign. However, GreenAnswers will rely entirely on TWP to honestly and accurately execute their duties. GreenAnswers does not audit TWP and cannot guarantee their work. GreenAnswers will make its reasonable best efforts to ensure the programming required to track promotions is done so accurately. However, GreenAnswers shall not be liable for any unintentional programming errors that may result in inaccurate information. All user generated content on GreenAnswers is subject to moderation by site owners and members of the public. As a result, content on GreenAnswers, including without limitation, profiles, questions, answers and comments, can be unpublished at any time for any or no reason. Unpublished content will not count towards any promotions, including without limitation the tree planting campaign.

II. Your Rights

On the condition that you comply with all your obligations under the Agreement, we grant you a limited, revocable, nonexclusive, nonassignable, nonsublicenseable right to access, through a generally available web browser (but not any scraping, spidering, crawling or other technology or specialist software used to harvest data) to view information that we provide on GreenAnswers webpages as we intend such information to be used, and only in accordance with the Agreement and any specific terms of use that we make available to you. You may submit information to us at your own risk of loss. We grant you no other rights, implied or otherwise.

III. Our Rights and Obligations

1. The purpose of GreenAnswers is to provide a service to facilitate the asking and answering of questions, the discovery of information and sharing of ideas among Users throughout the world.

2. For as long as GreenAnswers continues to offer services, GreenAnswers shall provide (and seek to update, improve and expand, in similar and different new ways) the GreenAnswers platform and service through GreenAnswers’s proprietary tools, rules and protocols which GreenAnswers may update, improve, discontinue and change at any time, at GreenAnswers’s sole discretion.

3. Any other use by you of GreenAnswers (such as a means of generating revenue through the sale of contacts or information to others) is strictly prohibited and is a violation of this Agreement.

4. We allow you to access GreenAnswers as it may exist and may be available on any given day. We have no other obligations, except as expressly stated in this Agreement. We may modify, replace, refuse access to, suspend or discontinue GreenAnswers, partially or entirely, or to charge and modify prices for GreenAnswers. All of these changes shall be effective upon their posting on our site or by email communication to you. We reserve all rights not expressly granted herein, including, without limitation, title, ownership, intellectual property rights, and all other rights and interest in GreenAnswers and all related items.

5. GreenAnswers reserves the right to withhold, remove and or discard any content available as part of your account, with or without notice, for any or for no reason. For avoidance of doubt, GreenAnswers has no obligation to store, maintain or provide you a copy of any content that you or other Users provide when using the Services.

6. GreenAnswers may include or automatically produce links to third party web sites (“Third Party Sites”). GreenAnswers is not responsible for and does not endorse any advertising, products or other materials on or available from such web sites or resources. GreenAnswers may also include articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). If you decide to leave GreenAnswers and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from GreenAnswers or relating to any applications you use or install from the site.

7. GreenAnswers may enable certain third-party developers (“Platform Developers”) to create websites and applications that retrieve data made available by GreenAnswers and its users and/or that retrieve authorized data from third-party sites for use through the Service (“Platform Applications”).

8. Platform Developers may require you to agree to their own terms of service, privacy policies and/or other policies as a condition of using their respective Platform Applications.

9. You acknowledge and agree that we may send you important information and notices regarding the Service by email or through other means, including mobile or other hand held devices. You acknowledge and agree that we shall have no liability associated with or arising from your failure to maintain accurate contact or other information, including, but not limited to, your failure to receive critical information about the Service. You acknowledge, consent and agree that we may access, preserve, and disclose your registration and any other information you provide if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claims of a violation of the rights of third-parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of GreenAnswers, GreenAnswers Affiliates, its Users or the public.

10. GreenAnswers may limit the number of connections you may have to other Users and prohibit you from contacting other Users through use of the Services.

11. You are solely responsible for your interactions with other members. GreenAnswers reserves the right, but has no obligation, to monitor disputes between you and other members and to terminate your account if GreenAnswers determines, in its sole discretion, that doing so is prudent.

IV. Disclaimer

SOME COUNTRIES AND JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.

DO NOT RELY ON GREENANSWERS, ANY INFORMATION THEREIN, OR ITS CONTINUATION. WE PROVIDE THE PLATFORM FOR GREENANSWERS AND ALL INFORMATION AND SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DO NOT PROVIDE ANY EXPRESS WARRANTIES OR REPRESENTATIONS.

GREENANSWERS DOES NOT PROVIDE ANY PROFESSIONAL ADVICE. Information provided via GREENANSWERS is not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. If you desire or require professional advice, please consult a qualified provider who is licensed in your state or country. You should always seek independent professional advice in the applicable area before acting on any opinion, advice, or information available on GREENANSWERS.

The questions, answers, comments or other UGC you submit and the responses you receive do not form the basis for a professional-client relationship, including but not limited to attorney-client, physician-patient, or therapist-patient and are not subject to standards or requirements of confidentiality and/or privilege associated therewith.

Throughout GreenAnswers, certain terms, including “Expert”, “Specialist”, “Consultant”, “Advisor” or other similar term may be used to refer to, or identified by GreenAnswers as, someone who claims to have certain knowledge, background or experience that may be useful in responding to a question posed by a user. Use of such terms provides no assurance that the person answering your question has any expertise or qualifications to give such advice. You acknowledge that GreenAnswers has not and cannot independently verify their qualifications.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ANY AND ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. IF YOU ARE DISSATISFIED OR HARMED BY GREENANSWERS OR ANYTHING RELATED TO GREENANSWERS, YOU MAY LEAVE GREENANSWERS AT ANY TIME AND SUCH EXIT SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY.

GREENANSWERS IS NOT RESPONSIBLE, AND MAKES NO REPRESENTATIONS OR WARRANTIES FOR THE DELIVERY OF ANY MESSAGES (SUCH AS MAILS, POSTING OF ANSWERS OR TRANSMISSION OF ANY OTHER UGC) SENT THROUGH GREENANSWERS TO ANYONE. IN ADDITION, WE NEITHER WARRANT NOR REPRESENT THAT YOUR USE OF THE SERVICE WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES. ANY MATERIAL, SERVICE, OR TECHNOLOGY DESCRIBED OR USED ON THE WEBSITE MAY BE SUBJECT TO INTELLECTUAL PROPERTY RIGHTS OWNED BY THIRD PARTIES WHO HAVE LICENSED TO US SUCH MATERIAL, SERVICE, OR TECHNOLOGY.

GREENANSWERS DOES NOT HAVE ANY OBLIGATION TO VERIFY THE IDENTITY OF THE PERSONS SUBSCRIBING TO ITS SERVICES, NOR DOES IT HAVE ANY OBLIGATION TO MONITOR THE USE OF ITS SERVICES BY OTHER USERS OF THE COMMUNITY ; THEREFORE, GREENANSWERS DECLINES ALL LIABILITY FOR IDENTITY THEFT OR ANY OTHER MISUSE OF YOUR IDENTITY OR INFORMATION.

GREENANSWERS DOES NOT GUARANTEE THAT THE SERVICES WHICH IT PROVIDES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING. IN PARTICULAR, THEIR OPERATION MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, TECHNICAL IMPROVEMENTS, OR TECHNICAL PROBLEMS. GREENANSWERS DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING. FURTHERMORE, GREENANSWERS DISCLAIMS ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE GREENANSWERS SITE DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES LINKED TO THE INTERNET SERVICE PROVIDER, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON UNRELATED TO GREENANSWERS.

V. Limitation of Liability

SOME COUNTRIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY IN CONTRACTS WITH CONSUMERS AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.

Neither GreenAnswers nor any of its parents, subsidiaries, affiliated companies, employees, shareholders, managers or directors (“GreenAnswers Affiliates”) shall be liable for (1) any damages in excess of five times the most recent monthly fee that you paid for a premium account, if any, or $100, whichever amount is greater, or (2) any special, incidental, indirect, punitive or consequential damages or loss of use, profit, revenue or data to you or any third person arising from your use of the Service, any platform applications or any of the content or other materials on, accessed through or downloaded from GreenAnswers even if GreenAnswers is aware or has been advised of the possibility of such damages. The limitation of liability set forth in the preceding sentence shall:

a. apply regardless of whether you base your claim on contract, tort, statute or any other legal theory, we knew or should have known about the possibility of such damages, or the limited remedies provided herein fail of their essential purpose, and

b. not apply to any damage that GreenAnswers Affiliates cause you intentionally and knowingly in violation of this Agreement or applicable law, or as otherwise mandated by applicable law that cannot be derogated from in this Agreement.

VI. Termination

1. GreenAnswers may terminate your account for any or no cause, at any time, with or without notice, which shall be effective immediately or as may be specified in the notice. Termination of your GreenAnswers account may include disabling your access to GreenAnswers and may also bar you and your IP address from any future use of GreenAnswers.

2. In furtherance and without limiting the foregoing, GreenAnswers has adopted a policy of terminating, in appropriate circumstances and at GreenAnswers’s sole discretion, members who are deemed to be infringers under the United States Copyright Act, Users who are abusive to other Users, Users who submit abusive or inflammatory content, and Users who violate any other provision of this Agreement. For clarity, GreenAnswers still may at its sole discretion limit access to the Service and/or terminate the memberships of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

VII. Consequences of Termination

Upon termination, you will lose all access to GreenAnswers. However, any UGC that you may have created may remain on the site in perpetuity. The terms of this Agreement shall survive any termination.

VIII. Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at GreenAnswers, including any of the GreenAnswers services, or any related emails, newsletters or other services (hereinafter collectively “GreenAnswers” or the “Services”). This Privacy Policy is hereby incorporated in the Terms of Use and by using GreenAnswers and Services, you accept the terms of this Privacy Policy. If you do not accept the terms of this Privacy Policy, please do not use any of the sites or Services.

What We Track:

Every computer connected to the Internet is given a domain name and a set of numbers known as the “Internet Protocol” IP address. Like most web servers, when a visitor requests a page from the Sites, our servers automatically recognize and log his/her domain name and IP address, along with the access times, referring web sites, platform, and browser type. The information collected is not personally identifiable (as described here) and is used only to provide statistics about usage of the Sites in the aggregate to improve the quality of the Sites and Services, to better understand how people interact with us, to deliver advertising and measure its effectiveness, to provide advertisements about goods and services that may be of interest to you, or to cooperate with law enforcement. We may use third party contractors to collect and aggregate such information.

Additionally, please note that none of the Services include “spyware,” meaning the Services do not run any background processes that report information about your software or hardware configuration or your web browsing or purchasing habits.

How We Track It:

The Sites and Services use either cookies and/or registry settings on your computer to store user information. A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. Additionally, some ad networks may use web beacons in conjunction with cookies to compile aggregate statistics about usage on the Sites. A web beacon is a transparent image, typically in GIF format that can recognize certain types of information on a visitor’s computer, such as a visitor’s cookie number, time and date of page view, and a description of the page where the web beacon is placed.

You may disable cookies on your web browser, thereby also rendering some web beacons unusable. You can use the Sites and Services even if cookies are disabled, but this may impact our ability to adapt any of the Sites or Services according to your preferences.

Personally Identifiable Information:

Personally identifiable information is information you provide to us that is uniquely associated with you, including your first and last name, a home or physical address, email address, and telephone number. Information identifying an entity other than an individual (e.g., a school or library) does not constitute personally identifiable information and is treated the same as anonymous information discussed here. Although you are not required to provide any personally identifiable information to use most parts of the Sites or Services, registration and full utilization of some of our Services do require that you provide certain personally identifiable information. Other personally identifiable information you might provide could include your contact information, your email address, or other personal information that you share with us. The amount of such personally identifiable information that you choose to disclose to us is completely up to you, although access to or use of some Services may be affected if such information is not provided. We have put in place procedures reasonably designed to safeguard and secure the information we collect online.

In accordance with the United States’ Children’s Online Privacy Protection Act of 1998, as amended, we do not knowingly collect personally identifiable information from anyone under the age of 13.

Information Sharing and Disclosure:

Anonymous Information:

In addition to using the anonymous identifying information that we track for internal purposes in the manner described here, this information may also, on an aggregate basis, be shared with and used by third parties with which we have contracted (e.g., our third-party content providers and licensees of GreenAnswers’s services). Furthermore, in addition to GreenAnswers providing its own advertising, GreenAnswers uses third-party advertising networks to serve ads when you visit the Sites. Ad networks include third party ad servers, ad agencies, ad technology vendors, and research firms. In the course of serving advertisements to the Sites, our ad networks may place or recognize a unique “cookie” on your browser or use a “web beacon.” For more information on the Sites’ use of such third-party ad networks, please click here.

Please note that ad networks’ use of cookies or web beacons, and that of any other third-party that has a link available on any Site, is subject to their own privacy policies and not this privacy policy.

Personally Identifiable Information:

We do not rent or sell your personally identifying information to any third parties, unless we have your consent. We may disclose your personally identifying information, however, in any of the following limited circumstances (i) if we have your consent; (ii) to our external service providers when necessary in order to facilitate, provides services to, and evaluate the Sites and Services; and (iii) if we conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of GreenAnswers, its users or the public. Additionally, we may transfer personally identifiable information in the event of a transfer of ownership of GreenAnswers or any of the Sites and/or Services, such as acquisition by or merger with another company.

Links and Co-Branded Sites:

This policy only addresses the Sites and Services. Other websites, such as those to which we link or with which we co-brand, may have their own policies. These other sites to which we link or with which we co-brand might independently collect data, solicit personal information, or send their own cookies to you. We are not responsible for any use of information when you use such third party sites. Additionally, in many cases, co-branded services that are jointly provided by us and selected companies will contain the Sites’ branding, but might not be hosted by us. In such cases, you should follow the privacy link on such site to determine which company’s privacy policy protects the information you enter on such site. Even if the page is governed by a separate privacy policy, we might be entitled to receive information about what you do when using that service. We encourage you to read the privacy policies of these other companies and to contact these companies directly if you have any questions about their use of this information.

Changes to This Privacy Statement:

GreenAnswers may amend this policy from time to time by posting the new text on GreenAnswers. Unless otherwise provided, the revised terms will take effect when they are posted. Once any changes that we make to this Privacy Policy become effective, your continued use of GreenAnswers or Services after such time will signify your acceptance of the new terms.

IX. California Law and Arbitration

1. The Agreement and any disputes with us or any GreenAnswers Affiliate arising out of or relating to the Agreement or GreenAnswers (“Disputes”) shall be governed by California law, excluding conflicts of law principles and excluding the CISG.

2. Any Disputes shall be resolved by final and binding arbitration under the rules and auspices of the American Arbitration Association, to be held in Orange County, California, in English, with a written decision stating and legal reasoning issued by the arbitrator(s) at either party’s request, and with arbitration fees and reasonable attorneys’ fees of both parties to be borne by the party that ultimately loses.

3. Either party may obtain injunctive relief (preliminary or permanent) and orders to compel arbitration or enforce arbitral awards in any court of competent jurisdiction.

4. If you are involved in a Dispute as a consumer without any commercial interests related to the Dispute, we will agree to conduct arbitration proceedings in a major City in your State if travel to California would constitute an undue burden for you, and we will advance any arbitration fees that exceed what you would have had to pay for court proceedings (if you substantiate and represent to us in a written statement what court proceedings would have cost) provided that you shall refund such amounts if we ultimately prevail in the arbitration.

X. General Terms

1. If any provision of the Agreement is found to be invalid or unenforceable under mandatory laws of a particular jurisdiction, such provision shall be interpreted as to give maximum effect to its intended purpose and this shall not affect the validity or enforceability of (a) such provision under the laws of any other jurisdiction, or (b) any other provision of the Agreement.

2. We may notify you via postings on GREENANSWERS.com, and via email or any other communications means to contact information you provide to us. You may also notify us via the contact form or email found at GREENANSWERS.com; any notices that you provide without compliance with this Section on Notices shall have no legal effect.

3. You agree that this Agreement constitutes the entire, complete and exclusive agreement between you and us regarding the Service and supersedes all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of this Agreement.

4. We reserve the right to modify, supplement or replace the terms of the Agreement, effective upon posting at this address or notifying you otherwise. If you do not want to agree to changes to the Agreement, you must halt using GreenAnswers immediately and forever.

5. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent similar or other breaches. Except as expressly and specifically contemplated by the Agreement, no representations, statements, consents, waivers or other acts or omissions by any GreenAnswers Affiliate shall be deemed legally binding on any GreenAnswers Affiliate, unless documented in a physical writing hand signed by a duly appointed officer of GreenAnswers.

6. In no event shall you seek or be entitled to rescission, injunctive or other equitable relief, or to enjoin or restrain the operation of the Service, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service.

7. GreenAnswers Affiliates are not parties, but intended third party beneficiaries of this Agreement, with a right to enforce the Agreement directly against you.

8. You may not assign or delegate any rights or obligations under the Agreement and any purported assignment and delegation shall be ineffective. We may freely assign or delegate all rights and obligations under the Agreement, fully or partially. We may also substitute, by way of unilateral novation, effective upon notice to you, us for any third party that assumes our rights and obligations under this Agreement.

XI. Complaints

Regarding copyright infringement complaints, see our policies and procedures for Complaints regarding Copyright Infringement.

XII. Other GreenAnswers User DON’Ts

As a condition to access GreenAnswers, you also agree to strictly observe the following DON’Ts:

* duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, otherwise transfer or commercially exploit GreenAnswers (excluding content posted by you) except as permitted in this Agreement;

* reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying intellectual property used to provide GreenAnswers, or any part thereof;

* include information in your public profile or in UGC which reveals information you wish to maintain confidential in nature;

* utilize information, content or any data you view on and/or obtain from GreenAnswers to provide any service that is competitive, in GreenAnswers’s sole discretion, with GreenAnswers;

* imply or state, directly or indirectly, that you are affiliated with or endorsed by GreenAnswers unless you have entered in to a written agreement with GreenAnswers;

* adapt, modify or create derivative works based on GreenAnswers or technology underlying the Services, or other Users’ content, in whole or part;

* rent, lease, loan, trade, sell/re-sell access to GreenAnswers or any information therein, or the equivalent, in whole or part;

* access, reload or “refresh” or make any other request to transactional servers more than once during any three second interval;

* use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” any web pages contained in the site;

* use automated methods or create multiple accounts to create content, vote, send messages or any other otherwise permitted activities;

* access, via automated or manual means or processes, GreenAnswers for purposes of monitoring its availability, performance or functionality or for any competitive purpose;

* engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of GreenAnswers’s website;

* attempt to or actually access GreenAnswers by any means other than through the interface provided by GreenAnswers;

* attempt to or actually override any security component included in or underlying GreenAnswers;

* engage in any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses;

* remove any copyright, trademark or other proprietary rights notices contained in or on GreenAnswers, including those of both GreenAnswers or any of its licensors;

* remove, cover or otherwise obscure any form of advertisement included as part of GreenAnswers;

* use any information obtained from GreenAnswers to harass, abuse or harm another person;

* collect, use or transfer any information, including but not limited to, personally identifiable information obtained from GreenAnswers except as expressly permitted in the User Agreement or the owner of such information may expressly permit;

* interfere with or disrupt GreenAnswers, including but not limited to any servers or networks connected to GreenAnswers, or disobey any requirements, procedures, policies or regulations of networks connected to the GreenAnswers;

* use or attempt to use another’s account without authorization from the Company, or create a false or multiple identity on GreenAnswers;

* infringe or use GreenAnswers’s brand, logos and/or trademarks, including, without limitation, using the word “GreenAnswers” in any business name, email, or URL or including GreenAnswers’s trademarks and logos on any website without authorization;

* post, upload, email, link, transmit or otherwise make available or initiate any content that:

- falsely states, impersonates or otherwise misrepresents your identity, including but not limited misrepresenting your current or previous positions and qualifications, or your affiliations with a person or entity, past or present;

-is unlawful, libelous, abusive, obscene, unreasonably offensive, discriminatory, spam or otherwise objectionable;

-includes telephone numbers, email addresses, street addresses or any personally identifiable information for which there is not a field provided by GreenAnswers;

-includes information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

-infringes upon patents, trademarks, trade secrets, copyrights or other proprietary rights;

-includes any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation. This prohibition includes but is not limited to (a) using GreenAnswers invitations to send messages to people who don’t know you or who are unlikely to recognize you as a known contact; (b) using GreenAnswers to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; and (c) sending messages to distribution lists, newsgroup aliases, or group aliases.

-contains software viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment of GreenAnswers or any User of GreenAnswers;

-forges headers or otherwise manipulate identifiers in order to disguise the origin of any communication transmitted through the Services; and/or

-adds to a content field content that is not intended for such field (i.e. submitting a telephone number in the “title” or any other field).

* Participate, directly or indirectly, in the setting up or development of a network which seeks to implement practices which are similar to sales by network or the recruitment of independent home salespeople to the purposes of creating a network thereof or other similar practices;

* Do anything else that violates this Agreement.

XIII. Claims Regarding Copyright Infringement

Each User grants GreenAnswers a license to use the content supplied by each such User for the purposes of disclosure on the GreenAnswers website.

This license includes, among other things, the right for GreenAnswers to reproduce, represent, adapt, translate, digitize, use for advertising purposes, whether commercial or non-commercial, to sublicense or to transfer the content concerning each User (including information, pictures, descriptions, search criteria, etc.) over all or part of the Services and/or in any mailings of GreenAnswers and in general through any electronic communication media (email, SMS, MMS, WAP, Internet, CD Rom or DVD).

Each User expressly authorizes GreenAnswers to modify said content in order to conform to the interface or display requirements of the Services or of other communications media as set forth above, and/or to render them compatible with its technical performance or media format in question. These rights are granted throughout the world and for the entire term of this Agreement. The User is prohibited from copying, reproducing or otherwise using the content relating to other Users of GreenAnswers for any purpose other than for those purposes strictly related to use of the GreenAnswers services for personal purposes.

Pursuant to the Digital Millennium Copyright Act, 17 U.S.C. sec. 512, GreenAnswers has designated an agent to receive notices of claimed copyright infringement. If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide GreenAnswers’s Copyright Agent the following information:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

2. A description of the copyrighted work that you claim has been infringed;

3. A description of where the material that you claim is infringing is located on the Site;

4. Your address, telephone number, and e-mail address;

5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

GreenAnswers’s Copyright Agent for Notice of claims of copyright infringement can be reached via the contact form on GREENANSWERS.com or by mail at the address identified on GREENANSWERS.com.

Upon receipt of the written notification containing the information as outlined in 1 through 6 above:

1. GreenAnswers may remove or disable access to the material that is alleged to be infringing;

2. GreenAnswers may forward the written notification to such alleged infringer; and

3. GreenAnswers may take reasonable steps to promptly notify the alleged infringer that it has removed or disabled access to the material.

Counter-Notification:

If the alleged infringer believes that a notice of copyright infringement has been wrongly filed against it and it would like to submit a counter-notification, it may file a Counter-Notification in Response to Claim of Copyright Infringement with GreenAnswers ’s Copyright Agent.

To be effective, a Counter-Notification must be a written communication provided to the GreenAnswers ’s Copyright Agent for Notice that includes the following information:

1. A physical or electronic signature of the alleged infringer;

2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

3. A statement under penalty of perjury that the alleged infringer has a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and

4. The alleged infringer’s name, address, and telephone number, and a statement that the alleged infringer consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the alleged infringer’s address is outside of the United States, for any judicial district in which GreenAnswers may be found, and that the alleged infringer will accept service of process from the person who provided notification or an agent of such person.

Upon receipt of a Counter-Notification containing the information as outlined in 1 through 4 above:

1. GreenAnswers may promptly provide you with a copy of the Counter-Notification;

2. GreenAnswers may inform you that it will replace the removed material or cease disabling access to it within ten (10) business days; and

3. GreenAnswers may replace the removed material or cease disabling access to the material within ten (10) to fourteen (14) business days following receipt of the Counter-Notification, provided GreenAnswers’s Copyright Agent for Notice has not received notice from you that an action has been filed seeking a court order to restrain Subscriber from engaging in infringing activity relating to the material on GreenAnswers’s network or system.

You may want to seek the advice of independent legal counsel before filing a notification or counter-notification.

Notice and Procedure for Making Complaints Regarding Content

To notify GreenAnswers of Content that infringes your rights (other than copyright violations in which case please click here) or is otherwise unlawful (“Specified Content”), you must send a notice to the GreenAnswers Content Complaint Manager by mail, e-mail, or fax, and provide the following information:

* Your name, address, telephone number, and e-mail address;

* A description of the Specified Content that your claim either infringes your rights or is otherwise unlawful, specifying which parts of it you believe infringe your rights, or are unlawful, and which parts you believe should be removed;

* A description of the exact location of the Specified Content on the Web Site;

* (In the event you believe that the Specified Content infringes your rights): A statement specifying in detail the rights you assert, and why the Specified Content infringes them;

* (In the event you believe that the Specified Content is otherwise unlawful): A statement specifying in detail which laws you believe are being breached, and why the Specified Content does so;

* A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are damaged by the Specified Content or authorized to act on such person’s behalf; and

* Your electronic or physical signature (as appropriate).

When we receive a notice that complies with the above requirements, we will evaluate the information you provided (including, if appropriate, forwarding the notice to, or otherwise contacting the source of the Specified Content), and if appropriate in our judgment, remove or disable access to the Specified Content. In such case, we may notify the source of the Specified Content of your complaint and our action taken. In some cases, if the source of the Specified Content provides us with information indicating that the Specified Content has been removed wrongly, we may reinstate the Specified Content. Our take-down and re-instatement procedures are and remain at our sole discretion.

You may want to seek the advice of independent legal counsel before filing a notice or responding to a notice filed by someone else.

GreenAnswers Content Complaint Manager

Contact information for GreenAnswers’s Content Complaint Manager can be found via the contact form on GREENANSWERS.com or by mail at the address identified on GREENANSWERS.com.

The following provisions apply if your country of registration is France, you are using GreenAnswers from France, and you are using the French version of GreenAnswers:

In accordance with Article L. 121-20 of the French Consumer Code, you are hereby informed that you have a seven (7) day period from the opening of your account to exercise your right of retraction, without any penalty or cause. However, in accordance with Article L. 121-20-2, 1° of the French Consumer Code, this right of retraction cannot be exercised once you have used the services of the account in question.

You agree that you will not participate directly or indirectly in a network seeking to implement practices similar to “snowball” sales or services as set forth in Articles L 122-6 and L 122-7 of the French Consumer Code.

The following provisions apply and prevail over the above stated clauses if your country of registration is Germany, you are using GreenAnswers from Germany and you are using the German version of GreenAnswers:

Liability

Subject to the provisions contained in the following paragraph and irrespective of legal grounds, GreenAnswers is liable only for damages resulting from the intentional misconduct or gross negligence of GreenAnswers, its legal representatives, employees or authorized agents (“Agents”).

For damages resulting from the gross negligence of GreenAnswers or its Agents, liability is limited to damages commonly associated with the agreement in question. For damages caused by GreenAnswers or its Agents in the absence of intentional misconduct or gross negligence, GreenAnswers’s liability is limited to the extent that violations extend to obligations the satisfaction of which is of critical importance to the achievement of the respective agreement’s purpose (cardinal obligation). In the event that a cardinal obligation is violated by way of light negligence, liability is limited to damages commonly associated with the agreement in question. The above limitation of liability does not affect liability as prescribed by the German Product Liability Act or for damages from (i) injuries to life, body and health, or (ii) the assumption of a guarantee or procurement risk. To the extent that GreenAnswers’s liability is excluded or limited under the foregoing provisions, such provisions also operate to the benefit of GreenAnswers Agents in cases in which a User sues GreenAnswers Agents directly.

Decompilation

In case you download certain software provided by GreenAnswers, you are only entitled to decompile the Software under the rules provided in Sec. 69e Copyright Act (Urhebergesetz) and only after GreenAnswers has not provided the necessary information and data for allowing to establish interoperability with third party hard- or software after a written request within an adequate timeframe.

Right of Revocation

If the User is a consumer (Sec. 13 German Civil Code), he or she may revoke registration for the Free or Premium Membership in writing (for example by letter, fax or eMail) without stating a reason within two (2) weeks of registration. Furthermore, the User may cancel registration for the Premium Membership in writing (e.g. by post, fax or eMail) within two (2) weeks without stating a reason, after changing from Free Membership to Premium Membership. The two-week periods begin with the reception of this information in text form. For exercising this right it is sufficient to send the revocation of the contract to the address found via the contact form on GREENANSWERS.com.

In the event of a valid cancellation, both parties shall be obliged to restore any benefits already received in accordance with legal provisions, and issue any gains (e.g. interest). If the User is unable or partially unable to restore the benefits, or only able to restore them in poor condition, to GreenAnswers, then the User is obligated to reimburse GreenAnswers for the corresponding value. Each party must fulfill its obligation for reimbursement within 30 days. The deadline begins for the User with the dispatch of the revocation; for GreenAnswers, it begins with the reception of the revocation sent by the User. The right to revoke the contract expires if GreenAnswers has begun providing the service with the User’s explicit consent before the end of the deadline for the revocation or if the User has initiated the service himself or herself.